Frequently Asked Questions

Don't see the question you're chasing? Reach out to us at support@stronggirlsco.au.

Gift Cards

Yes we do! Gift Cards are a great idea if you can't quite decide on what to get that Strong Girl in your life! 

All gift cards are valid for 3 years. Check them out! 

No, it is not possible to refund any gift card purchases. 

Returns

Yes you can! All returns are posted at the buyers expense and must be returned unworn and in the same condition it was received within 30 days of purchase. To start a return please email us at support@stronggirlsco.au

For more information please read our Returns Policy.  

You can return an item for refund only if the item is unworn and in the original condition it was received within 30 days of purchase. All items to be returned for refund are to be posted at the customers expense. Do start a refund please contact us at support@stronggirlsco.au. 

Read our Returns Policy for more information.

Shipping

Not yet, but we are working on servicing the UK and also the USA soon! Thank you for your patience. 

Postage is a flat rate of $10 for standard delivery within Australia and $15 for express delivery.

All order over $150 qualify for FREE postage.

We use Sendle to deliver and track all orders, they have a number of pick-up locations that are open outside of normal hours making it much easier to collect your order and get into your new workout gear as soon as possible!

Yes! Our orders are sent out of sunny Townsville in North Queensland. If you happen to live in this beautiful part of the world, we would be happy to deliver your order direct to your Townsville home address.

Yes! Our mailers, labels and stickers are 100% compostable. 

Our information cards are not compostable, so please recycle them. 

Yes!

We use a different carrier for PO Boxes, so please select this shipping option at check out. The rates remain the same at $10 for standard delivery and $15 for express delivery.